Our stay advisors

In a time when our consumption habits are becoming increasingly digital and fast-paced, we would like to invite you to take the time for a genuine exchange with our advisors, whose sense of hospitality will be your first door into the world of MGM Hotels and Residences. Each advisor possesses their knowledge of the destinations and practical experience within our residences and hotels. They can provide reliable and verified answers to all your questions. Apartment orientation, distance to ESF meeting points, dining options, children's activities... these are just some topics you can discuss with our advisors to personalize your stay according to your preferences.

« Our priority is to enhance our customers' satisfaction and provide them with the opportunity to experience unforgettable holidays ».

 

Nadiia, a stay advisor at MGM Hotels and Residences for 2 years, can assist you in French, English, Ukrainian, Russian, and Polish!
 

With their deep appreciation for the beauty of the mountains and their extensive knowledge of ski resorts, they will also provide you with exclusive and valuable insights into the uniqueness of our residences. Thanks to their dynamism and curiosity, you can expect a smooth and quick reservation process, whether in French or English. You'll receive an immediate quote and can create a personal account through which you can manage your booking, and add additional services (ski passes, equipment rental, breakfast, and more) at any time.
 

Available from Monday to Thursday from 9:00 am to 1:00 pm and from 2:00 pm to 6:30 pm, 

on Friday from 9:00 am to 1:00 pm and from 2:00 pm to 5:30 pm,

and on Saturdays from 9:00 am to 1:00 pm and from 2:00 pm to 5:00 pm, 

our team of advisors is at your service and ready to assist you.